Press Release

June 2nd 2020

Appriss Retail’s Global Client Base Exchanged Ideas for Retail Recovery

Seven topics dominated discussions as retail re-opens


IRVINE, Calif. — Appriss Retail, a division of Appriss, Inc., a diversified analytics company serving the public and private sector, hosted several online roundtables for its retail clients May 13-20, 2020. The attendees, representing hundreds of retail brands in the US, UK, Europe, and Asia, discussed the loss prevention/asset protection challenges they are facing because of the COVID-19 pandemic.

The attendees represented retailers that were open, partially open, or temporarily closed. Following are the seven topics that were top-of-mind at the roundtables.

  • Re-opening — COVID case-counts and government mandates guiding re-opening efforts.
  • Refunds — Various approaches shared. Online returns have increased.
  • Internal Theft — Varying widely; some have not had a chance to even look.
  • External Theft — Generally on the increase. Social distancing is making apprehensions and interviews more difficult.
  • Belief that self check-out and Scan & Go theft is up.
  • Mask requirements are creating tense situations.
  • LP teams being reallocated to help monitor and ensure compliance in stores.

“Our clients enjoy roundtable discussions that we facilitate; COVID-19 simply caused us to develop a virtual version,” said Corey Adams, vice president of client services at Appriss Retail. “I was impressed by the turnout considering the demands on the LP/AP function right now. The roundtables were such a high priority for some clients that they joined us at 1:00 a.m. their local time to participate in the forum.”

The roundtables are just one way in which Appriss Retail is using its strength and financial stability to retailers navigate difficult times. The company’s diversified market mix enables it to not only outlast the pandemic, but to continue innovation that will support future retail growth. As retailers pivot to meet new demands, the roundtables give them an opportunity to gain insights into the industry overall.

“Feedback from the roundtables was very positive. People were eager to understand how their peers were approaching similar problems, and we were glad to provide the platform for discussion,” said Cheryl Blake, vice president of incident and audit management. “These virtual events were so successful that we expect them to continue to provide a means for Appriss Retail clients to interact with their peers and client services.”

About Appriss Retail

Appriss Retail, a division of Appriss Inc., provides artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink. With more than 20 years of retail data science expertise, the company’s Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time decisions that drive action throughout the organization, including operations, finance, marketing, and loss prevention. Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions. Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 150,000 locations (brick and mortar and online) in 45 countries across six continents.