Don’t estrange shoppers with blanket return policies and return fees. Find viable alternatives that protect profits and elevate your CX. Read More
Appriss® Engage helps you to reduce risk and recoup lost revenue with a robust, omnichannel returns solution. Read More
Retailers must rethink returns as an integral part of their retail strategy if they are to be successful says this index report from Incisiv. Read More
Is your ecommerce return process strengthening or harming your CX? A secret shopper study of 55 omnichannel retailers may surprise you. Read More
Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More
See the data supporting the value of offering omnichannel consumers incentives to choose BORIS over shipping their returns to the retailer. Read More
See how a machine learning model can be used to predict whether an item would be “recommended” by the consumer. Read More
Retailers fight return losses all year long, the problem worsens considerably when the holiday season arrives. What can you do? Read More
This retailer’s return procedures made it a target for organized retail crime and return abusers. See how it addressed the issue. Read More
How does consumer behavior differ between omnichannel and store-only shoppers? Which consumers deliver more value? You may be surprised. Read More
By optimizing their return transactions, retailers have seen in increases of over1–2% in net sales and other benefits. Read More
This retailer found ways to control costs and reduce loss in two popular service areas—mobile self-checkout (SCO) and discretionary gifts. Read More
This supermarket used LP/AP technology to keep up with overall growth and the addition self-checkout and cashier-assisted checkout. Read More
Here are six tips to reinvent your merchandise returns process to deliver consumer service excellence at the point-of-return. Read More
Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More
Appriss® Incent targeted incentives helps omnichannel retailers turn returns into new revenue and profits. Find details in this quick overview. Read More