omnichannel

Nathan Smith (Appriss Retail) and Giri Agarwal (Incisiv) discuss the findings from the 2022 State of the Industry: Returns as an Engagement Strategy report and how they can be applied toward building an effective return strategy. Read More

Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Read More

Learn how your company’s returns strategy compares to the cross-section of retailers surveyed in this latest study from Incisiv. Read More

Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Read More

Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More

Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in this Big Ideas session co-presented with Appriss Retail. Read More

Appriss® Engage helps you to reduce risk and recoup lost revenue with a robust, omnichannel returns solution. Read More

Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More

How does consumer behavior differ between omnichannel and store-only shoppers? Which consumers deliver more value? You may be surprised. Read More

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

Appriss® Retail's Engage Incentive Optimization helps omnichannel retailers turn returns into new revenue and profits. Find details in this quick overview. Read More