Resource Center
Take a deeper dive into the future of omnichannel returns.
All organized retail crime Resources
Video
Remodeling an Old Fashioned Return Counter
Watch how Appriss Retail helped a regional hardware retailer remodel their outdated return counter processes to address retail returns abuse and become more profitable. Read More
White Paper
Reducing Organized Retail Crime with Return Authorization and Consumer Linking
Retailers can identify organized retail crime rings using advanced analytics and focusing on extreme return activity within their own business. Read More
Video
2020 Examples of Return Fraud
What were the most common forms of return fraud experienced by US retailers in 2020? Find out in less than a minute. Read More
Research
2020 Consumer Returns in the Retail Industry Report
This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2020. Read More
White Paper
Return Risk and Abuse: How to Protect Profits
Six retail return fraud schemes are detailed here along with ways to prevent them while improving the CX for other shoppers. Read More