retail loss prevention

Appriss Retail Secure Inventory helps retailers optimize store inventory through artificial intelligence and advanced analytics.

Unlock In-Store Inventory Visibility

Secure Inventory helps retailers optimize store inventory through artificial intelligence and advanced analytics. Read More

Appriss Retail is the most complete AI-enabled retail data analytics and resolution platform for managing retail loss prevention and returns.

Explore Appriss Retail

Explore the Appriss Retail platform and all that it has to offer to help reduce risk, drive efficiency and maximize profitability. Read More

2023 Omnichannel Returns Index

This benchmark study, published by Incisiv and Appriss Retail, examines the capabilities and policies of 128 retailers across 9 industry segments to determine the “table-stakes” and differentiating factors that provide consumers with optimal returns experiences across all selling channels. Read More

Get valuable insights into the state of retail returns in the U.S. including key data points covering returns volume, retail return costs, and overall impact on revenue.

2022 Consumer Returns in the Retail Industry Report

Get valuable insights into the state of returns in the U.S. including key data points covering returns volume, costs, and overall impact on revenue. Read More

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Risk, Return, and Reshipment: How Dick’s Sporting Goods is Managing the Omnichannel Experience

Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Read More

Female online shopper calls retailer about an order claim. Ecommerce fraud prevention using AI can help weed out fraudulent store claims and fraudulent retail appeasements such as did not arrive fraud and item not received fraud without impacting your best customers. Retailers rely on Appriss Retail for their ecommerce fraud detection and ecommerce fraud prevention with Appriss Engage.

Order Claims and Appeasements: A Growing Source of Ecommerce Fraud

Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Retail Secure Coach.

Secure Coach

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More

watch the big ideas session from nrf protect 2022 with appriss retail and home depot

After the “Buy” Button: Attacking Omnichannel Risk

Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in this Big Ideas session co-presented with Appriss Retail. Read More

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Increase Productivity by Centrally Managing Any Type of Incident

Appriss® Secure Incident is the most powerful incident management solution on the market. This tool has handled more than 15 million cases. Read More

Help conduct store audits anytime, anywhere, 25% faster than before with Secure Audit. This store auditing tool is convenient and easy to use.

Conduct Store Audits Anytime, Anywhere

Secure Audit simplifies store audits. Creating, conducting, and reporting are managed with ease. Details are in this quick overview. Read More

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Managing Omnichannel Return Risk in Real-Time

Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More

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How to Protect Retail Margins Using the Science of Statistics

See how retail loss prevention and asset protection departments can identify the root causes of loss due to procedures, policies, or systemic errors, and improve profitability. Read More

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Fighting Omnichannel Return Loss During the Holiday Season

Retailers fight return losses all year long, the problem worsens considerably when the holiday season arrives. What can you do? Read More

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Remodeling an Old Fashioned Return Counter

This retailer’s return procedures made it a target for organized retail crime and retail return abusers. See how it addressed the issue. Read More

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Optimizing the Value in Return Transactions

Retailers who have recently optimized their return transactions have increased consumer conversions while reducing loss, resulting in increases of over 1-2% in net sales. Read More

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Preserving a Superior Consumer Experience

This retailer found ways to control costs and reduce retail loss in two popular service areas—mobile self-checkout (SCO) and discretionary gifts. Read More

This supermarket used retail loss prevention/AP technology to keep up with overall growth and the addition self-checkout.

Supermarket Quells “Creative Cashiering”

This supermarket used loss prevention/asset protection technology to keep up with overall growth and the addition of self-checkout and cashier-assisted checkout. The results were immediate. Read More

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Reducing Risk in the Game

This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More

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Global Retailer Tallies Successes

Learn how this UK-based retailer achieved a 200+% ROI in the first year and a 15% reduction in retail fraud overall. Read More

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Uncovering More Employee Fraud Faster with AI

A department store wanted to learn more than its data was revealing and to prove the value of adding artificial intelligence (AI) to its analytics arsenal — starting with loss and shrink from employee fraud. Read More

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Machine Learning and the Evolution of Exception Reporting

Learn how today’s AI evolved from rules and queries to predictive models and machine learning, helping reduce retail shrink and loss. Read More

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Secure Store: Beyond Exception Reporting with AI

Appriss® Secure exception analytics helps retailers reduce loss from employees, vendors, and processes. Find out in this quick overview. Read More

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Controlling Shrink by Monitoring Sales Reducing Activities (SRAs)

Sales reducing activities (SRAs) indicate where retail shrink may have taken place, but they can also be used as an early indicator of future retail shrink, too. Read More

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Calculating Your Real Return Rate

Most retailers in this study underestimated their retail return rate—one by 150%. This paper explains how to calculate yours accurately. Read More

Discover six retail return fraud and returns abuse schemes as well as how to prevent them while improving the CX for other shoppers. Discover some of the common return abuse and return fraud schemes and learn how Appriss Retail can protect your profits.

Return Risk and Abuse: How to Protect Profits

Six retail return fraud schemes are detailed here along with ways to prevent them while improving the CX for other shoppers. Read More

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Improving the Consumer Experience with Returns

Here are six tips to reinvent your merchandise returns process to deliver consumer service excellence at the point-of-return. Read More

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Tuning in to Consumer Satisfaction

This retailer achieved a chain-wide 10%+ reduction in its return rate, saving millions of dollars annually. See how they did it. Read More

a retailer optimizes their return rate by reducing return loss and abuse with Appriss Retail Engage. Retail profit protection has never been easier than with Appriss Retail's suite of solutions.

Retail Profit Protection in the Spotlight

Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More

omnichannel retailer uses Appriss Retail Engage to implement return optimization and protect against retail returns abuse

Outfitted for Return Optimization

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

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Slam the Door on Return Fraud

This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More

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Reduce Returns and Delight Your Best Customers with Engage Return Authorization

Appriss® Engage Return Authorization helps omnichannel retailer reduce returns, cut shrink, and improve service. Details are in this quick overview. Read More