retail loss prevention

All retail loss prevention Resources

VideoFeatured Video Thumbnail

Boost Profitability and Minimize Risk with Secure

Secure's AI-powered exception-based reporting helps identify the employees, items, and inefficient processes that drain your stores’ profits every day. Read More

VideoFeatured Video Thumbnail

Supermarket Quells “Creative Cashiering”

This supermarket used loss prevention/asset protection technology to keep up with overall growth. The results were immediate. Read More

Appriss Retail Secure Inventory helps retailers optimize store inventory through artificial intelligence and advanced analytics.

Unlock In-Store Inventory Visibility

Secure Inventory helps retailers optimize store inventory through artificial intelligence and advanced analytics. Read More

VideoFeatured Video Thumbnail

Reducing Risk in the Game

This gaming and entertainment retailer wanted an exception-based reporting (EBR) system to address retail revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More

Appriss Retail is the most complete AI-enabled retail data analytics and resolution platform for managing retail loss prevention and returns.

Explore Appriss Retail

Explore the Appriss Retail platform and all that it has to offer to help reduce risk, drive efficiency and maximize profitability. Read More

2023 Omnichannel Returns Index

This benchmark study, published by Incisiv and Appriss Retail, examines the capabilities and policies of 128 retailers across 9 industry segments to determine the “table-stakes” and differentiating factors that provide consumers with optimal returns experiences across all selling channels. Read More

Get valuable insights into the state of retail returns in the U.S. including key data points covering returns volume, retail return costs, and overall impact on revenue.

2022 Consumer Returns in the Retail Industry Report

Get valuable insights into the state of returns in the U.S. including key data points covering returns volume, costs, and overall impact on revenue. Read More

VideoFeatured Video Thumbnail

Risk, Return, and Reshipment: How Dick’s Sporting Goods is Managing the Omnichannel Experience

Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Read More

VideoFeatured Video Thumbnail

Using Consumer Linking to Identify Fraudulent Activity

Learn more about what consumer linking is, and how it helps retailers identify and fight fraud. Read More

Female online shopper calls retailer with an order claim. Ecommerce fraud AI can help weed out fraudulent store claims such as did not arrive fraud without impacting your best customers. Retailers rely on Appriss Retail for their ecommerce fraud detection and ecommerce fraud prevention with Appriss Engage.

Order Claims: A Growing Source of Ecommerce Fraud

Claims fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Product InformationFeatured Product Information Thumbnail

Secure Coach

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More

watch the big ideas session from nrf protect 2022 with appriss retail and home depot

After the “Buy” Button: Attacking Omnichannel Risk

Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in this Big Ideas session co-presented with Appriss Retail. Read More

Young-girl-unbox-open-new-headphone-buy-order-from-online-store-shop-take-photo

2021 Consumer Returns in the Retail Industry Report

This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2021. Read More

2-people-Man_Showing_Woman_Tablet_Electronics_Store

Increase Productivity by Centrally Managing Any Type of Incident

Appriss® Secure Incident is the most powerful incident management solution on the market. This tool has handled more than 15 million cases. Read More

Help conduct audits anytime, anywhere, 25% faster than before with Secure Audit. This store auditing tool is convenient and easy to use.

Conduct Audits Anytime, Anywhere

Appriss® Secure Audit simplifies audits. Creating, conducting, and reporting are managed with ease. Details are in this quick overview. Read More

female-opening-online-retail-purchase

Managing Omnichannel Return Risk in Real-Time

Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More

White PaperFeatured White Paper Thumbnail

How to Protect Retail Margins Using the Science of Statistics

See how retail loss prevention and asset protection departments can identify the root causes of loss due to procedures, policies, or systemic errors, and improve profitability. Read More

White PaperFeatured White Paper Thumbnail

Reducing Organized Retail Crime with Return Authorization and Consumer Linking

Retailers can identify organized retail crime rings using advanced analytics and focusing on extreme return activity within their own business. Read More

woman-opening-holiday-gifts

Fighting Omnichannel Return Loss During the Holiday Season

Retailers fight return losses all year long, the problem worsens considerably when the holiday season arrives. What can you do? Read More

Case StudyFeatured Case Study Thumbnail

Remodeling an Old Fashioned Return Counter

This retailer’s return procedures made it a target for organized retail crime and retail return abusers. See how it addressed the issue. Read More

2-people-happy-cashier-apparel

Optimizing the Value in Return Transactions

Retailers who have recently optimized their return transactions have increased consumer conversions while reducing loss, resulting in increases of over 1-2% in net sales. Read More

VideoFeatured Video Thumbnail

2020 Examples of Return Fraud

What were the most common forms of return fraud experienced by US retailers in 2020? Find out in less than a minute. Read More

VideoFeatured Video Thumbnail

2020 Blended Return Rate by Retail Category

This short video shows which retail verticals had the highest merchandise return rates in 2020. (The highest is not apparel.) Read More

ResearchFeatured Research Thumbnail

2020 Consumer Returns in the Retail Industry Report

This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2020. Read More

Case StudyFeatured Case Study Thumbnail

Preserving a Superior Consumer Experience

This retailer found ways to control costs and reduce retail loss in two popular service areas—mobile self-checkout (SCO) and discretionary gifts. Read More

This supermarket used retail loss prevention/AP technology to keep up with overall growth and the addition self-checkout.

Supermarket Quells “Creative Cashiering”

This supermarket used loss prevention/asset protection technology to keep up with overall growth and the addition of self-checkout and cashier-assisted checkout. The results were immediate. Read More

1-person-man-shopping-for-game

Reducing Risk in the Game

This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More

VideoFeatured Video Thumbnail

Put the Brakes on Shrink

In this short explainer video, you’ll learn what SRAs are, how to find them, and the impact they have on shrink and profitability. Read More

VideoFeatured Video Thumbnail

A Fish Tale, a Fraud Tale

This short explainer video explains how you could benefit when artificial intelligence (AI) augments exception reporting. Read More

Case StudyFeatured Case Study Thumbnail

Global Retailer Tallies Successes

Learn how this UK-based retailer achieved a 200+% ROI in the first year and a 15% reduction in retail fraud overall. Read More

1-person-cashier-alone-

Uncovering More Employee Fraud Faster with AI

A retailer’s leadership wondered what practical benefit AI would have on its operations. This case study outlines the impressive results. Read More

store-manager-working-on-laptop-making-notes

Machine Learning and the Evolution of Exception Reporting

Learn how today’s AI evolved from rules and queries to predictive models and machine learning, helping reduce retail shrink and loss. Read More

young-woman-choosing-the-right-pillow-for-her-bed-in-a-modern-home-furnishings-store

Secure Store: Beyond Exception Reporting with AI

Appriss® Secure exception analytics helps retailers reduce loss from employees, vendors, and processes? Find out in this quick overview. Read More

2-people-auto-parts-concerned-clerk

Controlling Shrink by Monitoring Sales Reducing Activities (SRAs)

Sales reducing activities (SRAs) indicate where retail shrink may have taken place, but they can also be used as an early indicator of future retail shrink, too. Read More

2-Women-At-Checkout

Calculating Your Real Return Rate

Most retailers in this study underestimated their return rate—one by 150%. This paper explains how to calculate yours accurately. Read More

White PaperFeatured White Paper Thumbnail

Return Risk and Abuse: How to Protect Profits

Six retail return fraud schemes are detailed here along with ways to prevent them while improving the CX for other shoppers. Read More

two-women-at-apparel-store-return-counter

Improving the Consumer Experience with Returns

Here are six tips to reinvent your merchandise returns process to deliver consumer service excellence at the point-of-return. Read More

Case StudyFeatured Case Study Thumbnail

Tuning in to Consumer Satisfaction

This retailer achieved a chain-wide 10%+ reduction in its return rate, saving millions of dollars annually. See how they did it. Read More

a retailer optimizes their return rate by reducing return loss and abuse with Appriss Retail Engage

Profit Protection in the Spotlight

Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More

omnichannel retailer uses Appriss Retail Engage to implement return optimization and protect against retail returns abuse

Outfitted for Return Optimization

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

Case StudyFeatured Case Study Thumbnail

Slam the Door on Return Fraud

This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More

Product InformationFeatured Product Information Thumbnail

Reduce Returns and Delight Your Best Customers with Engage Return Authorization

Appriss® Engage Return Authorization helps omnichannel retailer reduce returns, cut shrink, and improve service. Details are in this quick overview. Read More