Secure's AI-powered exception-based reporting helps identify the employees, items, and inefficient processes that drain your stores’ profits every day. Read More
This supermarket used loss prevention/asset protection technology to keep up with overall growth. The results were immediate. Read More
Secure Inventory helps retailers optimize store inventory through artificial intelligence and advanced analytics. Read More
This gaming and entertainment retailer wanted an exception-based reporting (EBR) system to address retail revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More
Explore the Appriss Retail platform and all that it has to offer to help reduce risk, drive efficiency and maximize profitability. Read More
This benchmark study, published by Incisiv and Appriss Retail, examines the capabilities and policies of 128 retailers across 9 industry segments to determine the “table-stakes” and differentiating factors that provide consumers with optimal returns experiences across all selling channels. Read More
Get valuable insights into the state of returns in the U.S. including key data points covering returns volume, costs, and overall impact on revenue. Read More
Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Read More
Learn more about what consumer linking is, and how it helps retailers identify and fight fraud. Read More
Claims fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More
Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More
Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in this Big Ideas session co-presented with Appriss Retail. Read More
This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2021. Read More
Appriss® Secure Incident is the most powerful incident management solution on the market. This tool has handled more than 15 million cases. Read More
Appriss® Secure Audit simplifies audits. Creating, conducting, and reporting are managed with ease. Details are in this quick overview. Read More
Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More
See how retail loss prevention and asset protection departments can identify the root causes of loss due to procedures, policies, or systemic errors, and improve profitability. Read More
Retailers can identify organized retail crime rings using advanced analytics and focusing on extreme return activity within their own business. Read More
Retailers fight return losses all year long, the problem worsens considerably when the holiday season arrives. What can you do? Read More
This retailer’s return procedures made it a target for organized retail crime and retail return abusers. See how it addressed the issue. Read More
Retailers who have recently optimized their return transactions have increased consumer conversions while reducing loss, resulting in increases of over 1-2% in net sales. Read More
What were the most common forms of return fraud experienced by US retailers in 2020? Find out in less than a minute. Read More
This short video shows which retail verticals had the highest merchandise return rates in 2020. (The highest is not apparel.) Read More
This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2020. Read More
This retailer found ways to control costs and reduce retail loss in two popular service areas—mobile self-checkout (SCO) and discretionary gifts. Read More
This supermarket used loss prevention/asset protection technology to keep up with overall growth and the addition of self-checkout and cashier-assisted checkout. The results were immediate. Read More
This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More
In this short explainer video, you’ll learn what SRAs are, how to find them, and the impact they have on shrink and profitability. Read More
This short explainer video explains how you could benefit when artificial intelligence (AI) augments exception reporting. Read More
Learn how this UK-based retailer achieved a 200+% ROI in the first year and a 15% reduction in retail fraud overall. Read More
A retailer’s leadership wondered what practical benefit AI would have on its operations. This case study outlines the impressive results. Read More
Learn how today’s AI evolved from rules and queries to predictive models and machine learning, helping reduce retail shrink and loss. Read More
Appriss® Secure exception analytics helps retailers reduce loss from employees, vendors, and processes? Find out in this quick overview. Read More
Sales reducing activities (SRAs) indicate where retail shrink may have taken place, but they can also be used as an early indicator of future retail shrink, too. Read More
Most retailers in this study underestimated their return rate—one by 150%. This paper explains how to calculate yours accurately. Read More
Six retail return fraud schemes are detailed here along with ways to prevent them while improving the CX for other shoppers. Read More
Here are six tips to reinvent your merchandise returns process to deliver consumer service excellence at the point-of-return. Read More
This retailer achieved a chain-wide 10%+ reduction in its return rate, saving millions of dollars annually. See how they did it. Read More
Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More
Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More
This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More
Appriss® Engage Return Authorization helps omnichannel retailer reduce returns, cut shrink, and improve service. Details are in this quick overview. Read More