by Stephen May | Feb 1, 2024
Walk the aisles of any brick-and-mortar store or scroll the pages of ecommerce platforms, and it’s clear that the very foundations of retail shopping are shifting. Appriss Retail, armed with insights from more than 60 of the top 100 retailers, narrowed in on seven...
by Stephen May | Jul 20, 2023
Return rates have long been a topic of discussion in the retail industry, but their importance has increased in today’s dynamic market. As customer expectations continue to evolve and competition becomes fiercer, retailers must understand the significance of...
by Stephen May | Jun 15, 2023
Return fraud poses a significant challenge for retailers, impacting their profitability and operations. As customers take advantage of lenient return policies, dishonest individuals engage in various fraudulent activities. Understanding the different types of return...
by Stephen May | Apr 21, 2023
The celebration of Earth Day serves as our annual reminder to do our part to protect the planet. For retailers, Earth Day has particular significance. Retailer operations significantly impact the planet, from the manufacturing of goods to shipping products to stores...
by Stephen May | Apr 7, 2023
Today’s shoppers are more demanding than ever – especially when it comes to returns transactions. They expect retailers to handle returns quickly, with flexibility and consistency, and to always take a proactive approach to customer satisfaction. If any aspect is...
