The Appriss® Retail Blog
News and insights on industry topics from our team.
Our latest posts
’Tis the Season for Employee Coaching: Navigating Holiday Fraud Risks
Discover how to increase retail holiday sales and prevent holiday retail loss through effective employee coaching and training this holiday season.
The Importance of Privacy Compliance in Data-Driven Retail
Discover how retailers leverage innovations like artificial intelligence (AI) and fraud detection tools while navigating privacy laws like the CCPA.
Safeguarding Retailers: Ecommerce Fraud Prevention Best Practices
Protect your retail business from ecommerce fraud with our ecommerce fraud prevention best practices. Learn what ecommerce fraud is and how to prevent it.
The True Power of Retail Return Rates
By adopting a customer-centric returns approach, leveraging technology, and building trust, retailers can unlock the true potential of retail return rates and retail return rate.
The Future of Retail: Unlocking Success with Artificial Intelligence
AI in the retail industry is presenting exciting opportunities for retailers willing to embrace its potential. Learn about AI in the retail industry.
How AI-Driven Authorizations Reduce Losses and Boost Profitability
AI-driven authorizations can help reduce losses by analyzing data, detecting fraud, and giving personalized incentives to customer/retail claims and appeasements.
Reduce the Environmental Impact of Retail Returns
Retailers can help reduce the environmental impact on retail returns. Online returns have a big impact on the planet; develop a returns strategy.
Omnichannel Returns Index Can Help You Improve Your Returns Management
Ecommerce and omnichannel retailers should study retail returns strategy against industry benchmarks to determine areas in need of improvement.
Mastering Retail Omnichannel Returns: Insights from Leading Experts
Discover the 2023 Omnichannel Returns Index and how retailers are excelling in managing multichannel returns with advanced digital capabilities.
More from the Blog
5 Tips for Coaching Front-Line Workers
Your company can make supportive coaching more manageable and effective using Appriss® Secure Coach.
Sustaining Profitability and the Environment: A Retail Necessity
The next crises for the retail industry could very well be profitability and sustainability and the delicate balance of trading one off against the other.
Keep-It Returns: 4 Risks and How to Mitigate Them
A returnless refund—refunding or replacing a consumer’s purchase without requiring that the item be returned—is gaining popularity.
Will BOPIS and BORIS Replace Delivery?
Rethinking which items in your online inventory you make available for home delivery versus BOPIS could increase omnichannel profitability.
Is Free Shipping Dead?
Free shipping, especially free returns, can be a zero-sum game for shoppers and a profitable strategy for others. Retailers can get ahead of the challenges.
Return Rates Affects Everyone, Not Just Retailers
Retail returns and return fraud have a cascading effect on your business’ profit. Consumers, communities, and the environment are also negatively impacted.
Retail Returns: Your Problem Isn’t Logistics
By bridging the gap between channels and sharing the data, you can create a holistic view of your consumer and their interactions in all your channels.
8 Thorns That May Be Harming Your Ecommerce Return Experience
Consumers will remember whether you have made the returns process thorny or smooth. Discover eight common pain points of the ecommerce return process.
What Does It Take to Be a Leader in Omnichannel Returns?
Retailers often treat the returns process as a stand-alone transactions, but they’re not. In fact, returns are an essential part of your CX.
Are Your Omnichannel Return Capabilities Falling Behind the Curve?
Online shoppers’ expectations continue to evolve, including what they expect from retailers when initiating an ecommerce return.