The Appriss® Retail Blog
News and insights on industry topics from our team.
Our latest posts
Are Your Omnichannel Return Capabilities Falling Behind the Curve?
Online shoppers’ expectations continue to evolve, including what they expect from retailers when initiating an ecommerce return.
Does Your Return Policy Protect Your Bottom Line?
Review and refine your existing return policies for online and in-store sales to better protect your bottom line while enhancing the return experience.
Omnichannel Returns: What Your P&L Can’t Ignore
As online shopping and returns continue to rise in recent years, it is no longer sufficient for retailers to write returns off as a cost of doing business.
5 Ways Siloed Shopper Data Complicates Your Sales and Return Transactions
A fragmented view of the consumer can make omnichannel retail returns riskier and more complex.
Insights from the Journey of a Returned Package
Retailers and consumers often think of the returns process as straightforward, but unexpected roadblocks along the way can cause a big financial hit.
Meet BORIS & BOPIS, Your Consumer’s New Best Friends
BORIS and BOPIS give retailers opportunities to meet and exceed consumer expectations as they turn returns and pick-ups into positive brand experiences.
How to Inspire Shopper Loyalty During the Returns Process
The post-holiday return season can provide an opportunity to show your good consumers that you care, even when they make a return.
Reducing the Financial Impact of Holiday Returns on Profitability
Post-holiday returns are a given, but your organization can proactively managing them and limit the financial impact returns have on your bottom line.
Simplifying Holiday Ecommerce Returns
To create an efficient user experience, returns must be an important component of your ecommerce strategy. It’s time to re-evaluate the return experience.
More from the Blog
4 Ways Inventory Visibility Delights Consumers
Having the right inventory on-hand is key to ensuring that consumers not only have a positive experience with one store, but with an entire brand.
Do Mobile Wallets Cause More Risk?
In order to stay ahead of retail fraud and risk, professionals need to familiarize themselves with mobile wallets and technological payment systems.
Retail Returns: Who’s in Charge of the Experience?
Few companies have an executive in charge of the retail returns experience. Having one can open up a lot of opportunities, including increased CX and revenue.
Welcoming Back the Window Shopper: 5 Ways to Delight Brick-and-Mortar Consumers
As the world opens back up after COVID-19, retailers have an opportunity to plan what the new brick-and-mortar customer experience will look like.
What Is Your Real Retail Return Rate?
Do you know your real return rate? Learn how to calculate the return rate for retail as well as how to calculate the return rate for ecommerce retail.
Cracking the Holiday Cash-Back Scam with Analytics
The holidays can kick many retail fraud schemes into high gear, such as a cash back scam. Learn how you can use analytics to protect your profits.
Summer Jobs – More Than Just a Temporary Position
In this post, we break down top challenges while making the case for a robust approach to seasonal hiring for the retail industry.
Risks Caused by Seasonal Workers
Seasonal workers are foundational to retailer success during peak seasons, but they can pose risks to security and profits.
5 Ways to Improve Associate Training & Customer Service
This retail infographic offers five tips on how to improve cashier skills and make cashier training less demanding of store manager’s time.
Is Your BORIS/BOPIS a Win-Win? | Part Two
There are plenty of things to consider before implementing BORIS and BOPIS into your store. Here are five ways to make sure it is done efficiently, with safety and consumer loyalty in mind.