The Appriss® Retail Blog
News and insights on industry topics from our team.
Our latest posts
Does Your Return Policy Protect Your Bottom Line?
Review and refine your existing return policies for online and in-store sales to better protect your bottom line while enhancing the return experience.
Omnichannel Returns: What Your P&L Can’t Ignore
As online shopping and returns continue to rise in recent years, it is no longer sufficient for retailers to write returns off as a cost of doing business.
5 Ways Siloed Shopper Data Complicates Your Sales and Return Transactions
A fragmented view of the consumer can make omnichannel retail returns riskier and more complex.
Insights from the Journey of a Returned Package
Retailers and consumers often think of the returns process as straightforward, but unexpected roadblocks along the way can cause a big financial hit.
Meet BORIS & BOPIS, Your Consumer’s New Best Friends
BORIS and BOPIS give retailers opportunities to meet and exceed consumer expectations as they turn returns and pick-ups into positive brand experiences.
How to Inspire Shopper Loyalty During the Returns Process
The post-holiday return season can provide an opportunity to show your good consumers that you care, even when they make a return.
Reducing the Financial Impact of Holiday Returns on Profitability
Post-holiday returns are a given, but your organization can proactively managing them and limit the financial impact returns have on your bottom line.
Simplifying Holiday Ecommerce Returns
To create an efficient user experience, returns must be an important component of your ecommerce strategy. It’s time to re-evaluate the return experience.
A Day in the Life of the Return Counter
The Return Counter is critical to the success of every retailer. Smart retailers can turn a potential loss into new revenue & turn online shoppers to brand loyalists.
More from the Blog
Cracking the Holiday Cash-Back Scam with Analytics
The holidays can kick many retail fraud schemes into high gear, such as a cash back scam. Learn how you can use analytics to protect your profits.
Summer Jobs – More Than Just a Temporary Position
In this post, we break down top challenges while making the case for a robust approach to seasonal hiring for the retail industry.
Risks Caused by Seasonal Workers
Seasonal workers are foundational to retailer success during peak seasons, but they can pose risks to security and profits.
5 Ways to Improve Associate Training & Customer Service
This retail infographic offers five tips on how to improve cashier skills and make cashier training less demanding of store manager’s time.
Is Your BORIS/BOPIS a Win-Win? | Part Two
There are plenty of things to consider before implementing BORIS and BOPIS into your store. Here are five ways to make sure it is done efficiently, with safety and consumer loyalty in mind.
Is Your BORIS/BOPIS a Win-Win? | Part One
Learn what you need in your BOPIS or BORIS retail strategy. Are your retail BOPIS services monitored for retail shrink? Is your BORIS process affecting #CX?
ORC at All-Time High, and Return Fraud Adds to It
Organized retail crime is at its highest levels of all time. Christopher J. McGourty of NAORCA Worldwide explores his own loss prevention experiences and how it relates to ORC activity.
5 Ways to Improve Return Authorization Using Artificial Intelligence
Transform your return authorization using artificial intelligence for efficient and secure transactions. Explore innovative AI technologies today.
What Kinds of Employee Fraud Does AI Catch?
In a retail store, employee fraud can take on many forms such as return fraud, collusion, theft, and loyalty fraud. Luckily, there are new AI-based tools to help LP curtail the loss.