by Charlotte Yatsko | Sep 19, 2024
While the holiday season delivers a bounty of revenue and customer joy to retailers, it also signals the calm before the chaotic post-holiday returns storm. A calculated strategy for managing post-holiday returns is crucial for a profitable holiday season and to avoid...
by Charlotte Yatsko | Sep 5, 2024
Businesses diligently stock shelves, meticulously manage inventory, and ensure products are consistently available for consumers. However, a silent, often unseen threat known as inventory shrinkage gradually erodes profits, posing a challenge for businesses of all...
by Stephen May | Aug 20, 2024
Inventory shrink costs retailers millions of dollars annually – in 2023 alone, shrink accounted for $142 billion in losses. Even with retailers becoming more adept at tracking the insidious operations of organized retail crime (ORC) and digitally-savvy fraudsters, the...
by Stephen May | Aug 1, 2024
Retail employee attrition is nothing new to the industry. Regrettably, in recent years, a metaphorical accelerant has been poured over the frustrations of frontline retail employees, leading to job changes, transitioning to other careers, or exiting the workforce...
by Charlotte Yatsko | Jul 18, 2024
Self-checkout may seem like the latest and greatest technology to hit retail floors in the 21st century, however, the mushrooming challenges of self-checkout shrink have retailers like Target and Walmart reconsidering its use, either removing it entirely from certain...
by Stephen May | Jul 1, 2024
If you still consider returns simply a cost of doing business, it’s time to rethink your strategy—particularly for returns from your ecommerce sales. Returns that don’t offer a retail incentive beyond a refund are a forgotten consumer convenience that does...
