by Charlotte Yatsko | Feb 6, 2025
Retailers face growing challenges in providing consumers with seamless merchandise return options as the process becomes increasingly complex and costly. According to a research collaboration between Appriss Retail and Deloitte, consumers returned $685 billion worth...
by Charlotte Yatsko | Jan 23, 2025
Retail incident reporting is the foundation for providing a safe, predictable, and profitable retail experience. It is a vital tool for understanding why things go wrong. Retail incident reporting is the cornerstone for loss prevention organizations when executed...
by Charlotte Yatsko | Jan 9, 2025
As we step into 2025, it’s clear that retailers are coming off a year filled with evolving challenges. Organized retail crime (ORC), return and claims fraud, and rising operational costs remained front and center in 2024. Technology, particularly AI and automation,...
by Stephen May | Dec 19, 2024
Today’s consumers increasingly opt for cashless payment methods such as credit and debit cards, or digital services like Venmo, Zelle, PayPal, and Apple Pay. Despite the shift toward digital payments, a portion of the population still prefers to use cash. These cash...
by Charlotte Yatsko | Dec 5, 2024
Organized retail crime (ORC) preys on retailers of all sizes. From retailers with thousands of locations to something as small as an Irvine, CA, family-owned jewelry store. While retail crime can be as simple as a teen shoplifting an energy drink from a convenience...
by Charlotte Yatsko | Nov 21, 2024
Understanding the importance of retail loss prevention training Retail losses, whether through shoplifting, employee theft, administrative errors, or organized retail crime (ORC), can severely impact the financial health of any business. Effective retail loss...
