Resources and advice for tackling returns and shrink

Why CFOs can’t see their biggest margin opportunity Antonio Colicchio on why returns budgets split across five departments, and the questions CFOs should ask before approving any of them.

Collapse a coordinated return fraud ring without a policy change A coordinated receipted return fraud ring persisted for years because no one owned the fix in the right system.

What enterprise retailers get wrong when they evaluate AI Vishal Patel on why enterprise retailers fund the wrong AI and the 3 criteria that predict measurable financial return.

When retail loss prevention stops chasing ghosts and starts protecting margins How retail executives can turn loss prevention from a cost center into competitive advantage through unified data intelligence.

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Uncover the profit protection potential you’re missing across shrink and returns

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Why high-volume fraud alerts are wasting your investigators’ time A Director of LP at an 11K-location quickserve chain tripled investigator productivity by detecting fraud signatures instead of high volume.

Who owns agentic commerce fraud when it lands on your P&L? Chief Product and AI Officer Vishal Patel on the organizational gap that lets agentic commerce fraud grow unchecked and the CFO move that closes it.

The AP Leader Who Has to Win Two Rooms When your Finance Partner pitches without you in the room, the business case fails. An investigative systems expert on closing the credibility distance.

How a 3-layer AI architecture applies to returns management Loss prevention, operations, and ecommerce miss value when they only use the top layer. Vishal Patel's guide to working with all 3 layers of the AI stack.