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Our latest posts
A Day in the Life of the Return Counter
The Return Counter is critical to the success of every retailer. Smart retailers can turn a potential loss into new revenue & turn online shoppers to brand loyalists.
Foiling Holiday Cash-Back Scams
The holidays can kick many retail fraud schemes into high gear. Learn how you can use analytics to stop retail cash-back scams.
How to Turn Returns into a Rewarding Consumer Experience
Addressing rising return challenges requires a nimble strategy that anticipates shopping behavior, streamlines the omnichannel journey, and protects profits.
How to Handle the Pressure of Today’s Omnichannel Retail Landscape
It’s more important than ever for retailers to develop an efficient omnichannel platform with seamless collaboration across systems and departments.
Why Rising Returns Can Be Good for Your Business
Recognizing that returns are good for business is an important shift in thinking for retailers. Learn the reasons why, including improving retail CX.
Video: Omnichannel Risk: Fraud, Abuse, Returns, and More
Learn how retailers can connect omnichannel consumer behaviors in ways that can lower retail risk.
4 Ways Inventory Visibility Delights Consumers
Having the right inventory on-hand is key to ensuring that consumers not only have a positive experience with one store, but with an entire brand.
Do Mobile Wallets Cause More Risk?
In order to stay ahead of retail fraud and risk, professionals need to familiarize themselves with mobile wallets and technological payment systems.
Retail Returns: Who’s in Charge of the Experience?
Few companies have an executive in charge of the retail returns experience. Having one can open up a lot of opportunities, including increased CX and revenue.
More from the Blog
5 Ways a Return Authorization Solution with AI Can Improve the Return Experience
Implementing AI driven return authorization can reduce different types of return fraud. Learn how return authorization using artificial intelligence and AI return authorization can reduce fraud and abuse.
What Kinds of Employee Fraud Does AI Catch?
In a retail store, employee fraud can take on many forms such as return fraud, collusion, theft, and loyalty fraud. Luckily, there are new AI-based tools to help LP curtail the loss.