by Stephen May | Jul 6, 2023
In today’s rapidly evolving retail landscape, staying ahead of the competition requires embracing innovative technologies that can drive growth, enhance customer experiences, and optimize operations. One such technology that has captured the world’s attention is...
by Stephen May | Jun 2, 2023
In the world of retail, customer appeasements have become increasingly common. While keeping customers happy is vital for business success, it is crucial to strike a balance between customer satisfaction and maintaining profitability. What are customer appeasements?...
by Stephen May | May 5, 2023
Retail has undergone significant changes in recent years, not the least of which is the struggle to maintain a full, motivated workforce. Nearly every store seems to have a perpetual “We’re Hiring” sign, and most are clearly understaffed. In addition, retail employee...
by Stephen May | Mar 16, 2023
Returns are an inevitable part of retail, and there’s been a lot of discussion lately about the need for retailers to create comprehensive returns strategies. But in those discussions, one metric is often ignored–the percentage of consumers who make a purchase after a...
by Stephen May | Feb 23, 2023
“In the next hour, you will make two hundred cash. But you will have to do something illegal. You won’t be in danger, but you will be breaking the law.” With that statement, Emily found herself introduced to organized retail crime. Netflix’s Emily the Criminal tells...
