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Our latest posts
Why high-volume fraud alerts are wasting your investigators’ time
A Director of LP at an 11K-location quickserve chain tripled investigator productivity by detecting fraud signatures instead of high volume.
Who owns agentic commerce fraud when it lands on your P&L?
Chief Product and AI Officer Vishal Patel on the organizational gap that lets agentic commerce fraud grow unchecked and the CFO move that closes it.
The AP Leader Who Has to Win Two Rooms
When your Finance Partner pitches without you in the room, the business case fails. An investigative systems expert on closing the credibility distance.
How a 3-layer AI architecture applies to returns management
Loss prevention, operations, and ecommerce miss value when they only use the top layer. Vishal Patel’s guide to working with all 3 layers of the AI stack.
What a Pair of Shorts Can Teach You About Return Root Causes
Most retail returns aren’t a customer problem. They’re an internal one. A four-step method for finding root causes and reducing controllable returns.
Breaking the “Receipts Equal Safe” Assumption: Executive Education for Fraud Prevention
A veteran AP manager’s playbook for implementing fraud prevention across 2,000+ stores while maintaining executive buy-in and customer satisfaction.
The Loss Prevention Leader’s Guide to Becoming a Profit Protection Partner
How loss prevention experts transform investigation outcomes into organizational intelligence driving performance and development.
From Cost Center to Revenue Protection: Building the CFO-Level Business Case
Secure CFO buy-in by positioning loss prevention as revenue protection across the organization, not departmental cost reduction.
Boost Cashier Performance in Retail with Targeted Cashier Coaching
Discover how retailers can improve employee performance, reduce turnover, and enhance engagement through targeted cashier coaching.
More from the Blog
How to Prevent Holiday Return Policy Abuse & Reduce Post-Holiday Returns
This blog was originally published on October 17, 2024, and has been updated on October 23, 2025....
Returns and Claims: Organized Retail Crime’s New Favorite Loophole
Organized retail crime (ORC) groups are finding loopholes in retail return policies to silently drain profits. Get the facts and learn how AI-based solutions can help.
Inside the 2025 Irvine Roadshow: A Glimpse Into the Future of Retail Risk & Returns
Retail is evolving—and so are the challenges that come with it. From rising shrink to increasingly complex return behaviors, today’s retail leaders need more than just tools. They need intelligence, agility, and community. That’s exactly what our Irvine Roadshow delivered. Read some of the highlights from the event.
How to Prevent Gift Card Fraud: A Retailer’s Guide
Discover how to prevent gift card fraud, protect customers, and reduce retail losses with data-driven strategies and employee training.
Returns and Claims Abuse: A $103B Finance Problem Retail CFOs Overlook
Discover how returns and claims abuse quietly drain $103B from retail margins. Read how CFOs can track impact, set ROI metrics, and make the business case for fraud prevention investments.
Smarter Returns Management with Retail Business Intelligence
Retail intelligence makes the true cost of returns visible. Engage Insights from Appriss Retail reduces and helps retailers regain profits, reduce fraud and abuse, and provide insights that impact the total cost of returns.
When Style Meets Security: The New Frontier of Luxury Retail Loss Prevention
Learn about luxury retail loss prevention tactics that secure your store from theft, fraud, and profit loss, all without damaging customer loyalty.
The Curious Case of Phantom Inventory
Learn what phantom inventory is, how it impacts retailers, and what you can do to prevent inventory discrepancies.
Cash Register Discrepancies: Causes, Consequences, and Prevention for Retailers
Cash register discrepancies/cash drawer over or short cause financial damage to retailers. Identify cash overages and shortages with data-driven insights.
Boosting Retail Security: The Power of RFID and AI for Loss Prevention
Explore how combining RFID tags and AI can reduce shrink, increase operational efficiency, and improve retail loss prevention strategies.