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Our latest posts
How AI-Driven Return Authorization Impacts Loyalty with Ecommerce Returns
Reduce the cost of retail returns and improve customer loyalty with AI-driven return authorization systems for ecommerce returns / reducing returns.
Handle Post-Holiday Returns with Care: Top Strategies to Limit Losses
Top ways to handle post-holiday retail returns to limit losses. Learn how to streamline holiday returns, extend deadlines, and implement clear policies.
The Nice List: 5 Ways To Boost Holiday Profits and Prevent Losses
Don’t let fraudulent returns hurt your retail holiday season. Learn 5 AI-powered strategies to boost retail holiday sales while preventing retail loss.
On Santa’s Naughty List: 6 Common Forms of Fraudulent Holiday Returns
Learn how to prevent fraudulent returns this holiday season (like keep it return fraud) & protect your retail business from cross-retailer return scams.
’Tis the Season for Employee Coaching: Navigating Holiday Fraud Risks
Discover how to increase retail holiday sales and prevent holiday retail loss through effective employee coaching and training this holiday season.
The Importance of Privacy Compliance in Data-Driven Retail
Discover how retailers leverage innovations like artificial intelligence (AI) and fraud detection tools while navigating privacy laws like the CCPA.
Safeguarding Retailers: Ecommerce Fraud Prevention Best Practices
Protect your retail business from ecommerce fraud with our ecommerce fraud prevention best practices. Learn what ecommerce fraud is and how to prevent it.
The True Power of Retail Return Rates
By adopting a customer-centric returns approach, leveraging technology, and building trust, retailers can unlock the true potential of retail return rates and retail return rate.
The Future of Retail: Unlocking Success with Artificial Intelligence
AI in the retail industry is presenting exciting opportunities for retailers willing to embrace its potential. Learn about AI in the retail industry.
More from the Blog
What’s Your Purchase-After-Return Metric?
Purchase-after-return can drive retail growth and increase retail margins. Retailers can create personalized incentive programs using advanced analytics.
Emily the Criminal May Be Fiction, But the Prevalence of ORC Isn’t
Retailers are using AI to fight back against organized retail crime (ORC). Learn the future of fraud detection and the tools available to help retailers.
Building a Recognition Engine to Keep Top Talent
Celebrating current success and providing training for forward-looking skills helps associates feel supported and valued, encouraging them to stay with the company longer.
Claims and Appeasements Abuse/Fraud: Bigger than Chargebacks?
Claims have always been regarded as a cost of doing business for retailers, but our research estimates that 10 percent of claims are fraudulent.
5 Tips for Coaching Front-Line Workers
Your company can make supportive coaching more manageable and effective using Appriss® Secure Coach.
Sustaining Profitability and the Environment: A Retail Necessity
The next crises for the retail industry could very well be profitability and sustainability and the delicate balance of trading one off against the other.
Keep-It Returns: 4 Risks and How to Mitigate Them
A returnless refund—refunding or replacing a consumer’s purchase without requiring that the item be returned—is gaining popularity.
Will BOPIS and BORIS Replace Delivery?
Rethinking which items in your online inventory you make available for home delivery versus BOPIS could increase omnichannel profitability.
Is Free Shipping Dead?
Free shipping, especially free returns, can be a zero-sum game for shoppers and a profitable strategy for others. Retailers can get ahead of the challenges.
Return Rates Affects Everyone, Not Just Retailers
Retail returns and return fraud have a cascading effect on your business’ profit. Consumers, communities, and the environment are also negatively impacted.