Downloads
Featured Download
Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes
Organized retail crime has moved beyond smash-and-grabs—now it’s hiding in your returns and claims. Sophisticated fraud rings exploit return policy loopholes to generate fake refunds, slipping past traditional detection methods.
Learn how leading retailers are using AI to uncover these hidden schemes.
Other Interests
Who owns agentic commerce fraud when it lands on your P&L?
Retailers have spent years building the exact return policies that agentic commerce is using against them Enterprise retailers have spent years building attribution infrastructure for the front door. UTM parameters log every click Attribution models tell you where...
The AP Leader Who Has to Win Two Rooms
Loss, leadership buy-in, and the business case that keeps failing Drones look cooler in PowerPoint slides than database fixes. An investigative systems expert learned this managing systems across all of their company’s brands. The theft where local law enforcement...
How a 3-layer AI architecture applies to returns management
What LP, ops, and ecom teams miss when they only see dashboards and alerts Welcome to the penthouse, where LP, ops, and ecom teams are querying data, reviewing dashboards, and acting on partial returns data or alerts someone else surfaced. What they seldom see is the...