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2024 Consumer Returns in the Retail Industry Report
Published by Appriss Retail and Deloitte, this annual customer returns report provides a deep dive into the state of returns in 2024. It highlights the most common types of return fraud and provides critical data on ecommerce, in-store, and omnichannel returns and claims, losses, and the broader impact on the U.S. retail industry.
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Leveraging Retail Incident Reporting to Combat Workplace Violence
Retail incident reporting is the foundation for providing a safe, predictable, and profitable retail experience. It is a vital tool for understanding why things go wrong. Retail incident reporting is the cornerstone for loss prevention organizations when executed...
2024 Retail Loss Prevention Technology Trends, Insights, and What’s Coming in 2025
As we step into 2025, it’s clear that retailers are coming off a year filled with evolving challenges. Organized retail crime (ORC), return and claims fraud, and rising operational costs remained front and center in 2024. Technology, particularly AI and automation,...
Getting to the Bottom of Cash Register Discrepancies
Today’s consumers increasingly opt for cashless payment methods such as credit and debit cards, or digital services like Venmo, Zelle, PayPal, and Apple Pay. Despite the shift toward digital payments, a portion of the population still prefers to use cash. These cash...