Downloads
Featured Download
The Total Retail Loss Playbook
Retail losses go beyond shrink and theft—inefficiencies, waste, and fraud account for up to 80% of the problem in some industries. The Total Retail Loss Playbook breaks it down with a six-step strategy to help you minimize losses, streamline operations, and boost profitability. Don’t let hidden losses hurt your bottom line—get your copy today!
Other Interests
Fix Retail Shrink at the Source: How Smarter Returns Management Can Instantly Improve Cash Flow
The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 billion in lost revenue tied directly to return and claims fraud in...
How to Calculate Retail Return Rates & Understand the True Cost of Returns
This blog was first published in April 2024 and has been updated for accuracy on April 28, 2025. Calculating retail return rates might seem straightforward: simply total the number of returns and divide by net sales. However, this basic formula overlooks key factors...
Total Retail Loss: Focusing on Revenue Loss Beyond Shrink
Total retail loss recognizes that loss happens across the entire retail business — from internal and external theft and organized retail crime (ORC), to inventory errors and operational missteps. Total retail loss prevention is about understanding the inconsistencies...