Sep 23 2020

14 Things the Pandemic Taught Us to Prepare for Holiday 2020 Success

Holiday 2020 shopping will bring big crowds, short tempers, and long retail hours. What have we learned about store operations and loss prevention in the past nine months to help keep spirits and revenues high? Here is a list of 14 things the pandemic taught us to prepare for holiday 2020 success.

Aug 27 2020

COVID and Employee Fraud: What to Expect for the Remainder of 2020

Internal loss numbers have remained steady the past few years, according to findings from the 2020 National Retail Security Survey. However, due to many factors brought on by COVID-19, all signs point toward an increase in employee fraud for the rest of the year. Here is what you can expect to see...

Jun 29 2020

#RetailRecovery and External Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Learn how to protect your stores and profits during the expected uptick in shoplifting and other external theft.

Jun 15 2020

#RetailRecovery and Internal Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Know what to expect when it comes to employee theft, fraud and internal errors and how you can protect your stores and profit.

Mar 12 2020

Summer Jobs – More Than Just a Temporary Position

For the retail and staffing industry, warm weather heralds a heightened focus on temporary hires and rolling out a slew of part-time roles. With an abundance of the younger demographic available for temp positions over the summer break, several industries (including retail, hospitality and...

Feb 18 2020

Back to LP Basics

While some losses do occur at the time of physical inventory taking (inaccurate counts, misidentifying merchandise, etc.), the greater majority of our losses occur day-to-day throughout the year. From the moment product arrives at your location via the warehouse/DC, direct vendor shipment, company...

Dec 19 2019

Risks Caused by Seasonal Workers

A retailer’s success during peak shopping seasons depends on hiring temporary workers. The seasonal work attracts many types, including college students, retirees, individuals who have been out of the workforce, and even full-time workers looking for some extra money. Unfortunately, it may also...

Nov 12 2019

On Santa’s Naughty List: The 6 Forms of Fraudulent Holiday Returns

The holiday season is a profitable time for retailers, with plenty of well-intentioned consumers scouring shelves in-store, or scrolling through product pages online, to find the perfect gifts for their loved ones. Returns are to be expected: A recent report found that 20 percent of all returns take...

Sep 23 2019

Infographic: 5 Ways to Improve Cashier Training & Customer Service

Has cashier coaching taken a back seat to “more important” tasks? Consider that cashiers create the last and most important impression on consumers. This reason alone should make it a priority....

Aug 15 2019

Implementing a Continuous Arrest Monitoring Program in Your Workplace

The growing popularity of at-home grocery and meal delivery services, as well as in-store consumer perks, such as play areas for children, have left customers interacting with retail employees in a new and vulnerable way. Sending employees to or inside someone’s home, or requiring them to work...