Incent™

Targeted Incentives

Maximize Margin from Every Return in Any Channel

You have demanding business objectives—increase gross margin, improve conversions, bring online shoppers into your store, build loyalty, sell a wider array of products, etc.

Incent™ version 5 helps you achieve these goals by issuing intelligent incentives to the consumers most likely to purchase today—the ones already physically in your stores. Incent uses the information available at the time of return or purchase to deliver targeted, relevant incentives that will quickly drive new revenue within hours of a return. It works by itself or with Verify® return authorization to evaluate and act on each transaction in real-time.

With redemption rates up to 600 percent higher than traditional email and print offers, these are the incentives customers want to use.

Maximize gross margin dollars per consumer

PROFIT FROM OMNICHANNEL RETURNS

Sell more in Buy-Online-Return-In-Store (BORIS) transactions with targeted offers. Redeemers increased spend by 12 percent while non-redeemers cut spending 10 percent.

INCREASE GROSS MARGIN

Consumers who redeem Incent offers usually spend more than the value of the items they return, improving store performance in increasing gross margin.

INCREASE INVENTORY TURNS

You can put a priority on clearing seasonal merchandise or boosting lagging category sales by targeting the consumers positioned to buy.

IMPROVE CUSTOMER SATISFACTION

Build customer loyalty and show consumers you know what they like by giving them an incentive to spend their refund on products you know they prefer.

INCREASE CONVERSIONS

Get more value from the foot traffic already in the store with incentives that can be redeemed with in a short time frame (hours or a couple of days).

INCREASE BASKET SIZE VS. RETURNS

Retailer using Incent have seen purchases after a return increase as much as 60 percent. Consumers often purchase more than one item.

One solution supports both Operations and Marketing

Incent begins with your objectives. Focused on increased revenue, growing market share, improving margin? Have seasonal items, slow moving products, or markdowns to clear out? Looking to expand your customers’ spend or pull in new demographics? From these requirements, our analytics team works with you to design offers, formulate rules, and build statistical models that are used to predict the consumer behavior triggers to achieve your goals.

These models are based on millions of customer, store, product, and transaction attributes-comprising billions of scenarios-and they form the basis for our Incent decision process

Will Incent Help You?

You may be a bit skeptical about how Appriss Retail solutions would impact your business’ performance. We understand, so we created this instant estimator. Try it out, and get your answer in less than a minute.

CALCULATE INCENT’S IMPACT

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CASE STUDY: RETAILER STEPS UP SALES

See how returns can lead to new sales. This nationally recognized retailer uses Incent to lift revenues and increase satisfaction in this market where fit and fashion are paramount.

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CASE STUDY: LIFTING SALES WITHOUT RAISING A SWEAT

This big box retailer drove incremental sales and higher gross profit from its existing foot traffic, particularly from repeat shoppers. It also increased sales of featured brands.

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QUICK OVERVIEW

Retailers leave $270 billion on the table when they make a return and do not repurchase. See how you can claim your fair share by targeting consumers with intelligent, targeted incentives.

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what people are saying

We also use the Incent system…Our customers like it, and we like the additional sales.

DIRECTOR OF OPERATIONS

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