retail returns

This annual report, published by NRF and Appriss Retail, offers valuable insights into the overall state of returns in a range of retail categories. Read More

Rule-based return policies are hurting your best customers. Learn how adopting AI-driven return authorization effectively tackles return-related challenges, enhances customer loyalty, and strengthens brand reputation. Read more. Read More

See how one global automotive retailer harnessed the power of Engage Incentive Optimization to unlock untapped revenue potential within returns. Read More

Explore the Appriss Retail platform and all that it has to offer to help reduce risk, drive efficiency and maximize profitability. Read More

This benchmark study, published by Incisiv and Appriss Retail, examines the capabilities and policies of 128 retailers across 9 industry segments to determine the “table-stakes” and differentiating factors that provide consumers with optimal returns experiences across all selling channels. Read More

Refund Management simplifies returns by enhancing point-of-service tools and managing receipts and tenders. Read More

Get valuable insights into the state of returns in the U.S. including key data points covering returns volume, costs, and overall impact on revenue. Read More

This retailer saw an opportunity to improve profitability and protect margins by maximizing the potential in an untapped revenue source—return transactions. Read More

Appriss® Engage helps you to reduce risk and recoup lost revenue with a robust, omnichannel returns solution. Read More

Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More

See the data supporting the value of offering omnichannel consumers incentives to choose BORIS over shipping their returns to the retailer. Read More

See how retail loss prevention and asset protection departments can identify the root causes of loss due to procedures, policies, or systemic errors, and improve profitability. Read More

Retailers fight return losses all year long, the problem worsens considerably when the holiday season arrives. What can you do? Read More

This retailer’s return procedures made it a target for organized retail crime and retail return abusers. See how it addressed the issue. Read More

Do consumers purchase high-end TVs to watch “The Big Game” and then return them for a refund? Appriss Commerce did the research to find out. Read More