ecommerce
All ecommerce Resources
A Powerful Approach to Ecommerce Claims and Appeasements Fraud
See how Engage Claims and Appeasements helped remove retail fraud and abuse from this sporting goods chain. Read More
4 Elements of an Effective Returns Strategy
Nathan Smith (Appriss Retail) and Giri Agarwal (Incisiv) discuss the findings from the 2022 State of the Industry: Returns as an Engagement Strategy report and how they can be applied toward building an effective return strategy. Read More
Leveraging AI to Combat Claims Fraud
Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Read More
2022 State of the Industry: Returns as an Engagement Strategy
Learn how your company’s returns strategy compares to the cross-section of retailers surveyed in this latest study from Incisiv. Read More
Order Claims and Retail Appeasements: A Growing Source of Ecommerce Fraud
Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More
Secure Coach
Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More
Convert Returns into New Sales Opportunities In-store and Online
Appriss® Engage helps you to reduce risk and recoup lost revenue with a robust, omnichannel returns solution. Read More
Consumer Return Behaviors: B&M vs Omnichannel
How does consumer behavior differ between omnichannel and store-only shoppers? Which consumers deliver more value? You may be surprised. Read More