retail operations

Footwear retailer uses Appriss Engage Return Optimization and Engage Incentive Optimization to improve profitability and protect retail margins

Manufacturer/Retailer Steps Up Sales with Returns Solutions

This retailer saw an opportunity to improve profitability and protect margins by maximizing the potential in an untapped revenue source—return transactions. Read More

Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Detect retail claims fraud.

Leveraging AI to Combat Claims Fraud

Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Read More

Female online shopper calls retailer about an order claim. Ecommerce fraud prevention using AI can help weed out fraudulent store claims and fraudulent retail appeasements such as did not arrive fraud and item not received fraud without impacting your best customers. Retailers rely on Appriss Retail for their ecommerce fraud detection and ecommerce fraud prevention with Appriss Engage.

Order Claims and Appeasements: A Growing Source of Ecommerce Fraud

Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Retail Secure Coach.

Secure Coach

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More

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AI-Driven Alternatives to Blanket Returns Policies: New Ways to Maximize Profitability

Don’t estrange shoppers with blanket return policies and return fees. Find viable alternatives that protect profits and elevate your CX. Read More

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Increase Productivity by Centrally Managing Any Type of Incident

Appriss® Secure Incident is the most powerful incident management solution on the market. This tool has handled more than 15 million cases. Read More

Help conduct store audits anytime, anywhere, 25% faster than before with Secure Audit. This store auditing tool is convenient and easy to use.

Conduct Store Audits Anytime, Anywhere

Secure Audit simplifies store audits. Creating, conducting, and reporting are managed with ease. Details are in this quick overview. Read More

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How to Protect Retail Margins Using the Science of Statistics

See how retail loss prevention and asset protection departments can identify the root causes of loss due to procedures, policies, or systemic errors, and improve profitability. Read More

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Optimizing the Value in Return Transactions

Retailers who have recently optimized their return transactions have increased consumer conversions while reducing loss, resulting in increases of over 1-2% in net sales. Read More

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TV Returns and Football’s Big Game: Where Is the Connection?

Do consumers purchase high-end TVs to watch “The Big Game” and then return them for a refund? Appriss Commerce did the research to find out. Read More

This supermarket used retail loss prevention/AP technology to keep up with overall growth and the addition self-checkout.

Supermarket Quells “Creative Cashiering”

This supermarket used loss prevention/asset protection technology to keep up with overall growth and the addition of self-checkout and cashier-assisted checkout. The results were immediate. Read More

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Reducing Risk in the Game

This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More

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Calculating Your Real Return Rate

Most retailers in this study underestimated their retail return rate—one by 150%. This paper explains how to calculate yours accurately. Read More

Discover six retail return fraud and returns abuse schemes as well as how to prevent them while improving the CX for other shoppers. Discover some of the common return abuse and return fraud schemes and learn how Appriss Retail can protect your profits.

Return Risk and Abuse: How to Protect Profits

Six retail return fraud schemes are detailed here along with ways to prevent them while improving the CX for other shoppers. Read More

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Improving the Consumer Experience with Returns

Here are six tips to reinvent your merchandise returns process to deliver consumer service excellence at the point-of-return. Read More

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Tuning in to Consumer Satisfaction

This retailer achieved a chain-wide 10%+ reduction in its return rate, saving millions of dollars annually. See how they did it. Read More

a retailer optimizes their return rate by reducing return loss and abuse with Appriss Retail Engage. Retail profit protection has never been easier than with Appriss Retail's suite of solutions.

Retail Profit Protection in the Spotlight

Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More

omnichannel retailer uses Appriss Retail Engage to implement return optimization and protect against retail returns abuse

Outfitted for Return Optimization

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

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Slam the Door on Return Fraud

This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More

Engage Incentive Optimization applies advanced analytics and AI to shopper interactions to offer dynamic shopping incentives.

Engage Incentive Optimization

Appriss® Retail's Engage Incentive Optimization helps omnichannel retailers turn returns into new revenue and profits. Find details in this quick overview. Read More

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Reduce Returns and Delight Your Best Customers with Engage Return Authorization

Appriss® Engage Return Authorization helps omnichannel retailer reduce returns, cut shrink, and improve service. Details are in this quick overview. Read More